The VxFS component of Storage Foundation High Availability Solution 6.0.1, 6.0.2 & 6.0.3 fails to install or function with Red Hat Enterprise Linux (RHEL) 6.5

Article:TECH212892  |  Created: 2013-11-29  |  Updated: 2013-12-10  |  Article URL http://www.symantec.com/docs/TECH212892
Article Type
Technical Solution

Product(s)

Issue



After installing  Red Hat Enterprise Linux (RHEL) 6.5  kernel update (https://rhn.redhat.com/errata/RHSA-2013-1645.html) or higher, the VERITAS Filesystem (VxFS) component of  Symantec’s SFHA/SFCFSHA/SFRAC (6.0.1, 6.0.2 & 6.0.3)  stack fails to install or function, due to breakages in the kernel interfaces.


Error



[root@unix ~]# /etc/init.d/vxfs start

 

Error in loading module "vxfs". See documentation.

 

Failed to create /dev/vxportal

 

ERROR: Module fdd does not exist in /proc/modules

 

ERROR: Module vxportal does not exist in /proc/modules

 

ERROR: Module vxfs does not exist in /proc/modules

 

[root@unix ~]# tail /var/log/messages

 

Nov 25 15:37:22 oel141 kernel: vxfs: disagrees about version of symbol putname Nov 25 15:37:22 oel141 kernel: vxfs: Unknown symbol putname

 


Environment



Storage Foundation & High Availability 6.0.1, 6.0.2 & 6.0.3

Storage Foundation Cluster File System (SFCFS) 6.0.1, 6.0.2 & 6.0.3

Storage Foundation for Oracle RAC (SFRAC) 6.0.1, 6.0.2 & 6.0.3

Red Hat Enterprise Linux (RHEL) 6.5, Oracle Linux  6.5


Cause



VxFS component has a kernel compatibility issue with the RHEL 6.5 kernel update


Solution



Symantec have released Public Hot Fix 3 for VxFS 6.0.3 on SORT to resolve this issue:

fs-rhel6_x86_64-6.0.3.300

This patch includes updates to VxFS & ODM compoents

Note:

  • This patch requires SFHA 6.0.3
  • Customers at SFHA 6.0.1 & 6.0.2 will be required to upgrade to SFHA 6.0.3 before installing the patch.
  • This patch can be installed on RHEL 6.3, 6.4 & 6.5
  • VxFS Public Hot fix 2  (6.0.3.200 for installation on VxFS 6.0.3) was previously available to address this incompatibility, but has been made obselete. VxFS 6.0.3 Public hotfix 3 should be used.

 




Article URL http://www.symantec.com/docs/TECH212892


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