beremote crash in module bedssps3 during Sharepoint GRT backup

Article:TECH213034  |  Created: 2013-12-04  |  Updated: 2013-12-04  |  Article URL http://www.symantec.com/docs/TECH213034
Article Type
Technical Solution


Issue



beremote randomly crashes during Sharepoint GRT backups


Error



Final error: 0xe0000f04 - The Backup Exec server could not connect to the remote computer.  Ensure that a Backup Exec agent is installed and running on the remote computer.  If a Backup Exec agent is installed, ensure that it is the correct version.


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.


Supplemental Materials

SourceETrack
Value3382382
Description

beremote crash in module bedssps3 during Sharepoint GRT backups



Article URL http://www.symantec.com/docs/TECH213034


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