Exchange Granular Recovery Technology (GRT) Restore of public folder calendar item gets restored as a folder instead of calendar format

Article:TECH213071  |  Created: 2013-12-05  |  Updated: 2013-12-05  |  Article URL http://www.symantec.com/docs/TECH213071
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Article Type
Technical Solution


Issue



When a public folder calendar item is restored, the restore job completes successfully but the Item is restored as folder instead of calendar item

 


Environment



Exchange 2010

Backup Exec 2010 R3


Solution



Workaround:

Run the GRT restore of the calendar item and re-import the item by manually creating calendar and copy the restored contents into public folder calendar in Outlook

OR

Restore to Recovery database and recover the Items required

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers. This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.


Supplemental Materials

SourceETrack
Value3383632
Description

EXCH: GRT Restore of public folder calendar item get restored as a folder instead of calendar format



Article URL http://www.symantec.com/docs/TECH213071


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