When attempting the backup of virtual machines using the Agent for VMware the Backup Exec Remote Agent may crash
|Article:TECH213229|||||Created: 2013-12-11|||||Updated: 2013-12-11|||||Article URL http://www.symantec.com/docs/TECH213229|
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During a backup of of virtual machines using the Agent for VMware, the Backup Exec Remote Agent on the media server may crash when GRT is enabled.
VirtFile!VFFPostCreate+185 [e:\vff2\95r\virtfile\virtcreate.c @ 347]
fffff880`06ed7975 83784800 cmp dword ptr [rax+48h],0
Workaround: Disable Application GRT during the backup of effected virtual machines.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
AVVI: beremote crashes on VirtFile!VFFPostCreate+185 during GRT backup of virtual machines
Article URL http://www.symantec.com/docs/TECH213229