Incorrect storage type is displayed after installed Hotfix 213186
|Article:TECH214134|||||Created: 2014-01-20|||||Updated: 2014-01-23|||||Article URL http://www.symantec.com/docs/TECH214134|
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Incorrect storage type is displayed in the Backup Set screen after Hotfix 213186 is installed. This is observed in non-English language edition such as Japanese, German or French but not observed in English edition.
- Tape Storage is displayed as "Disk Cartridge"
- Disk Storage is displayed as "Tape"
This is caused because localization files are wrongly installed with Hotfix 213186.
This is repaired by copying the localization files for each language from SP3 of Backup Exec 2012 server. The files can be also downloaded from this article.
- <Backup Exec install folder>\<language folder>\
The following list is the name of the language folder.
- DE: German
- ES: Spanish
- FR: French
- IT: Italian
- JA: Japanese
- KO: Korean
- PT: Portuguese
- RU: Russian
- ZH-CHS: Simplified Chinese
- ZH-CHT: Traditional Chinese
An example of the path for German:
"C:\Program Files\Symantec\Backup Exec\DE"
Note: The language folder is created when the language supports are selected during Backup Exec installation. If some language folders do not exist, those do not have to be created and replaced.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers.
Symantec Corporation currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the patch or hotfix download will be added to this document when it becomes available. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
After installed Hotfix 213186, incorrect storage type is displayed in Backup Sets view
Article URL http://www.symantec.com/docs/TECH214134