ESA-33097 - Point Fix for Symantec Clearwell eDiscovery Platform V7.1.3 - "Language Stem Index" in the SearchAnalytics phase of post processing takes a long time to complete

Article:TECH214192  |  Created: 2014-01-21  |  Updated: 2014-05-27  |  Article URL http://www.symantec.com/docs/TECH214192
Article Type
Technical Solution


Issue



Which version of Symantec Clearwell eDiscovery Platform can this Point Fix be applied

This Point Fix can only be applied to the following version of Clearwell:
Clearwell V7.1.3


Solution



What issue(s) does this Point Fix resolve?

The Point Fix resolves the following issue(s):

ESA-33097
This fix resolves an issue where the "language stem index" in the SearchAnalytics phase of post processing takes a long time to complete.  To see if this is applicable, look at your case's "searchanalytics" logs in a text editor.  Search for StemIndexManager and compare the time from the 1st entry to the last.  If the time is appreciable (say over 4 hours), then this patch should be installed to reduce the amount of time in the "language stem indexer."


How to install this Point Fix?
Preferred Method:
Use the Patch Management feature in 7.1.3.  For more information refer to TECH209859.

Alternate Method:
Download the attachment and run the extracted executable.


Attachments

ESA-33097.zip (4 MBytes)

Supplemental Materials

SourceJIRA
ValueESA-33097
Description

"Language Stem Index" in the SearchAnalytics phase of post processing takes a long time to complete



Article URL http://www.symantec.com/docs/TECH214192


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