Restore selection not present after enabling Local Media Reclamation on Dedup Devices in a CASO environment.

Article:TECH214248  |  Created: 2014-01-22  |  Updated: 2014-03-13  |  Article URL http://www.symantec.com/docs/TECH214248
Article Type
Technical Solution

Product(s)

Issue



After enabling Local Media Reclamation and OST Space Reclamation on (MBES) Managed Backup Exec Servers in a CASO environment restore selection may not be present after Backup and Duplicates are performed on Dedupe storage.

Local Deduplication Reclamation is registry key created for troubleshooting CASO environments where deduplication folders are being used to perform backups and duplicate job between MBES servers and CASO servers.

This registry key is typically enabled with guidance of Symantec Technical Support only.

 


Environment



Backup Exec 2012

CASO/MBES


Cause



Catalog Files are groomed from the Backup Exec Catalog directory.

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 4 (TECH212772).

 

 


Supplemental Materials

SourceETrack
Value3284086
Description

Restore Selection not present after enabling Local Reclamation on PDDE

 




Article URL http://www.symantec.com/docs/TECH214248


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