Backup of a virtual guest fails intermittently generating a IRPSTACKSIZE windows event.
|Article:TECH214318|||||Created: 2014-01-23|||||Updated: 2014-01-23|||||Article URL http://www.symantec.com/docs/TECH214318|
Backing up a Windows 2003 or earlier virtual guest system using either the Agent for Hyper-V systems or Agent for VMWare Virtual Infrastructure intermittently fails with the error and Windows event message below.
Error E7D1001E: Unable to read from file.
Error 0000046A: Not enough server storage is available to process this command"
Event Viewer Error:
Event ID: 2011
Description: The server's configuration parameter "irpstacksize" is too small for the server to use a local device. Please increase the value of this parameter.
Windows 2003 or earlier virtual guest systems
- This is caused by an IRP stack size which is too small for the current operation.
- In some cases it may be related to the drive on which the backup is being created.
- Is known to happen on some external USB hard disks, when backing up to the drive over SAN, NAS, network share, or any other backup destination over the network.
- Antivirus software may cause Event ID 2011 as well.
1. Click Start, and then click Run.
2. Type regedit, and then click OK.
Not enough server storage is available to process this command
Article URL http://www.symantec.com/docs/TECH214318