Download the Drive Encryption recovery files for the version of your Symantec Encryption Desktop\Symantec Drive Encryption. The files are included in the compressed zip-files below. Using a USB drive to recover a drive is limited to Windows 8 computers.
Warning: Note that the files work only with the version of Symantec Encryption Desktop that is installed on the system.
Caution: Once you have started to decrypt a disk or partition using a USB drive for recovery, do not stop the decryption process. The time to decrypt a disk depends on the size of the disk and the decryption process may take a considerable amount of time. A faster way to decrypt the drive is to use another system that has the same version of Encryption Desktop installed on it.