ESA-31011 - Point Fix for Symantec Clearwell eDiscovery Platform V7.1.3 - Intermittently logged out when reviewing documents in a Clearwell Distributed Architecture
|Article:TECH214550|||||Created: 2014-01-30|||||Updated: 2014-05-27|||||Article URL http://www.symantec.com/docs/TECH214550|
Which version of Symantec Clearwell eDiscovery Platform can this Point Fix be applied
This Point Fix can only be applied to the following version of Clearwell:
What issue(s) does this Point Fix resolve?
The Point Fix resolves the following issue(s):
This fix resolves an issue where users in a Clearwell Distributed Architecture environment would intermittently get logged out of the system when reviewing documents. The situations in which this can occur are the following:
- Reviewer activity (search, tag, print, export, etc.) occurring with 3+ concurrent users logged in
- Find similar functionality in review mode slower than normal
How to install this Point Fix?
Use the Patch Management feature. For more information refer to TECH209859.
Download the attachment and run the extracted executable.
Intermittently logged out when reviewing documents in a Clearwell Distributed Architecture
Article URL http://www.symantec.com/docs/TECH214550