System Requirements for Symantec Endpoint Protection, Enterprise and Small Business Editions, and Network Access Control 12.1.4.1/12.1.4.1a

Article:TECH216260  |  Created: 2014-03-31  |  Updated: 2014-05-21  |  Article URL http://www.symantec.com/docs/TECH216260
Article Type
Technical Solution


Issue



This document describes the system requirements for Symantec Endpoint Protection, enterprise version and Small Business Edition, and Network Access Control 12.1.4.1/12.1.4.1a.


Solution



Note: This page provides the system requirements for Symantec Endpoint Protection 12.1.4.1 and 12.1.4.1a. If you need the system requirements for another version of Symantec Endpoint Protection, read the article Release Notes and System Requirements for all versions of Symantec Endpoint Protection and Symantec Network Access Control.


These requirements apply equally to the enterprise version and Small Business Edition of Symantec Endpoint Protection 12.1.4.1 and 12.1.4.1a, except where noted.

Network Access Control is a component of the enterprise version only.

Unless otherwise specified, all updates, editions, and Service Packs (SPs) for a listed Windows version are supported. For example, Windows 7 includes Windows 7 Home Premium, Professional, and Ultimate editions, all Service Packs. As Microsoft releases new Service Packs for Windows, these requirements may need to be re-evaluated, as the newest Service Pack may require an updated version of the Symantec product.

 

Symantec Endpoint Protection Manager system requirements

 
Processor

  • 32-bit processor: 1-GHz Intel Pentium III or equivalent minimum (Intel Pentium 4 or equivalent recommended)
  • 64-bit processor: 2-GHz Pentium 4 with x86-64 support or equivalent minimum

Note: Intel Itanium IA-64 processors are not supported.

 
Physical RAM

2 GB RAM available minimum; 4 GB RAM or more available recommended.
Note: Your SEPM server may require additional RAM depending on the RAM requirements of other applications that are already installed.

 
Hard drive

Small Business Edition: 16 GB available minimum; 100 GB available recommended.
Enterprise version: 16 GB available minimum (100 GB recommended) for the management server; 40 GB available minimum (200 GB recommended) for the management server and a locally installed database.

 
Display

1024 x 768

 
Operating system

  • Windows XP (32-bit, SP2 or later; 64-bit, all SPs; all editions except Home)
  • Windows 7 (32-bit, 64-bit, RTM and SP1; all editions except Home)
  • Windows 8 (32-bit, 64-bit; Windows To Go is not supported)
  • Windows 8.1 (32-bit, 64-bit; Windows To Go is not supported)
  • Windows 8.1 Update 1 (32-bit, 64-bit; Windows To Go is not supported)
  • Windows Server 2003 (32-bit, 64-bit, R2, SP1 or later)
  • Windows Server 2008 (32-bit, 64-bit, R2, RTM, SP1, and SP2)
  • Windows Server 2012 (all editions)
  • Windows Server 2012 R2 (all editions)
  • Windows Server 2012 R2 Update 1 (all editions)
  • Windows Small Business Server 2003 (32-bit)
  • Windows Small Business Server 2008 (64-bit)
  • Windows Small Business Server 2011 (64-bit)
  • Windows Essential Business Server 2008 (64-bit)

 
Note:
This version of the Symantec Endpoint Protection Manager can manage clients before version 12.1, regardless of the client operating system.

 
Web browser

  • Microsoft Internet Explorer 7, 8, 9, 10, 11
  • Mozilla Firefox 3.6 through 27.0.1
  • Google Chrome, through 30.0.1750.154

Note: This list of supported browsers applies to the Symantec Endpoint Protection Manager only. For a list of supported browsers for Browser Intrusion Prevention, see Supported Browser versions for Browser Intrusion Prevention.

 
The Symantec Endpoint Protection Manager includes an embedded database, and this is the only choice in Small Business Edition. In the enterprise version, you may use the embedded database or one of the following versions of Microsoft SQL Server:

  • SQL Server 2005, SP4
  • SQL Server 2008, through SP3
  • SQL Server 2008 R2, through SP3
  • SQL Server 2012, through SP1

 

Symantec Endpoint Protection client for Windows system requirements

Processor

  • 32-bit processor: 1-GHz Intel Pentium III or equivalent minimum (Intel Pentium 4 or equivalent recommended)
  • 64-bit processor: 2-GHz Pentium 4 with x86-64 support or equivalent minimum. Itanium processors are not supported.

  
Physical RAM

  • Windows: 512 MB of RAM (1 GB recommended), or higher if required by the operating system

 
Hard drive

  • Windows: 850 MB of available hard disk space for the installation; additional space is required for content and logs
    Note: Space requirements are based on NTFS file systems.

 
Display

800 x 600

 
Operating system

  • Windows XP Home or Professional (32-bit, SP2 or later; 64-bit, all SPs)
  • Windows XP Embedded (SP2 or later)
  • Windows Vista (32-bit, 64-bit)
  • Windows 7 (32-bit, 64-bit, RTM and SP1)
  • Windows Embedded Standard 7
  • Windows 8 (32-bit, 64-bit; Windows To Go is not supported)
  • Windows 8.1 (32-bit, 64-bit, including Windows To Go)
  • Windows 8.1 Update 1 (32-bit, 64-bit, including Windows To Go)
  • Windows 8.1 Embedded (32-bit)
  • Windows Server 2003 (32-bit, 64-bit, R2, SP1 or later)
  • Windows Server 2008 (32-bit, 64-bit, R2, SP1, and SP2)
  • Windows Server 2012 (all editions)
  • Windows Server 2012 R2 (all editions)
  • Windows Server 2012 R2 Update 1 (all editions)
  • Windows Small Business Server 2003 (32-bit)
  • Windows Small Business Server 2008 (64-bit)
  • Windows Small Business Server 2011 (64-bit)
  • Windows Essential Business Server 2008 (64-bit)
  • Mac OS X 10.7, 10.8, 10.9

For information about the system requirements for the Symantec AntiVirus client on Linux, see System requirements for Symantec AntiVirus for Linux.

 

Symantec Endpoint Protection client for Macintosh system requirements

Processor

  • 32-bit processor: Intel Core Solo, Intel Core Duo.
  • 64-bit processor: Intel Core 2 Duo, Intel Quad-Core Xeon

  
Physical RAM

  • 2 GB of RAM

 
Hard drive

  • 1 GB of available hard disk space for the installation

 
Display

800 x 600

 
Operating system

  • Mac OS X 10.7, 10.8, 10.9

 

 

Virtual Image Exception Tool (enterprise version only)

The Virtual Image Exception tool must run in one of the following supported virtual environments:

  • VMware ESX 4.0 Update 1 or later
  • Microsoft Hyper-V 2008 or later
  • Citrix XenServer 5.6 or later

The Symantec Endpoint Protection client must meet all of the following requirements:

  • The client must be installed in one of the supported virtual environments.
  • The client must run Symantec Endpoint Protection client software version 12.1 or later.

For supported virtualization products, see Supported virtual installations and virtualization products.

 

Symantec Network Access Control client system requirements

 
Processor

  • 32-bit processor: 1-GHz Intel Pentium III or equivalent minimum (Intel Pentium 4 or equivalent recommended)
  • 64-bit processor: 2-GHz Pentium 4 with x86-64 support or equivalent minimum. Itanium processors are not supported. 

 
Operating system

  • Windows XP (32-bit, SP2 or later; 64-bit, all SPs)
  • Windows XP Embedded
  • Windows Vista (32-bit, 64-bit)
  • Windows 7 (32-bit, 64-bit)
  • Windows 8 (32-bit, 64-bit; Windows To Go is not supported)
  • Windows 8.1 (32-bit, 64-bit; Windows To Go is not supported)
  • Windows 8.1 Update 1 (32-bit, 64-bit; Windows To Go is not supported)
  • Windows Server 2003 (32-bit, 64-bit, R2, SP1 or later)
  • Windows Server 2008 (32-bit, 64-bit)
  • Windows Server 2012 (all editions)
  • Windows Server 2012 R2 (all editions)
  • Windows Small Business Server 2008 (64-bit)
  • Windows Essential Business Server 2008 (64-bit)

 
Physical RAM

512 MB of RAM, or higher if required by the operating system 

 
Hard disk

32-bit: 300 MB; 64-bit: 400 MB 

 
Display

800 x 600

 

Symantec Network Access Control On-Demand client system requirements

 
Processor

  • Windows: Intel Pentium II 550 MHz (1 GHz for Windows Vista) or faster
  • Mac: Intel CPU only
     

Operating system

  • Windows XP Home or Professional (32-bit, SP2 and SP3)
  • Windows Vista (32-bit, 64-bit)
  • Windows 7 (32-bit, 64-bit)
  • Windows 8 (32-bit, 64-bit; Windows To Go is not supported)
  • Windows 8.1 (32-bit, 64-bit; Windows To Go is not supported)
  • Windows Server 2003 (32-bit, 64-bit, R2, SP1 or later)
  • Windows Server 2008 (32-bit, 64-bit, R2)
  • Windows Server 2012 (all editions) 
  • Windows Server 2012 R2 (all editions)
  • Windows Server 2012 R2 Update 1 (all editions)
  • Windows Small Business Server 2008 (64-bit)
  • Windows Essential Business Server 2008 (64-bit)
  • Mac OS X 10.6 or 10.7

Note: Windows To Go for Windows 8 is not supported.
 

Disk space and Physical RAM

  • Download size: 9 MB. The amount of free disk space that is needed to run the client: 100 MB.
  • Physical RAM for either Windows or Mac On-Demand client: 512 MB
     

Web browser

  • For Windows On-Demand Client: Microsoft Internet Explorer 6.0 or later; Mozilla Firefox 3.0 or later
  • For Mac On-Demand Client: Apple Safari 4.0 and 5.0; Mozilla Firefox 3.0 or later

Note: All clients from version 11.0.6 (11.0 RU6) and earlier do not support a download by Firefox plug-in.
 

Other

• Video display: Super VGA (1,024 x 768) or higher
• At least one Ethernet adapter (with TCP/IP installed)

 

Internationalization requirements

Certain restrictions apply when you install Symantec Endpoint Protection Manager in a non-English or mixed-language environment.

 
Computer names, server names, and workgroup names

Non-English characters are supported with the following limitations:

  • Network audit may not work for a host or user that uses a double-byte character set or a high-ASCII character set.
  • Double-byte character set names or high-ASCII character set names may not appear correctly on the Symantec Endpoint Protection Manager console or on the client user interface.
  • A long double-byte or high-ASCII character set host name cannot be longer than what NetBIOS allows. If the host name is longer than what NetBIOS allows, the Home, Monitors, and Reports pages do not appear on the Symantec Endpoint Protection Manager console.
     

English characters

English characters are required in the following situations:

  • Deploying a client package to a remote computer.
  • Defining the server data folder in the Management Server Configuration Wizard.
  • Defining the installation path for Symantec Endpoint Protection Manager.
  • Defining the credentials when you deploy the client to a remote computer.
  • Defining a group name.
    You can create a client package for a group name that contains non-English characters. You might not be able to deploy the client package using the Push Deployment Wizard when the group name contains non-English characters.
  • Pushing non-English characters to the client computers.
    Some non-English characters that are generated on the server side may not appear properly on the client user interface. For example, a double-byte character set location name does not appear properly on non-double-byte character set named client computers.
     

User Information client computer dialog box

Do not use double-byte or high-ASCII characters when providing feedback in the User Information client computer dialog box after you install the exported package.
 

License Activation Wizard

Do not use double-byte characters in the following fields:

  • First name
  • Last name
  • Company name
  • City
  • State / Province

 





Article URL http://www.symantec.com/docs/TECH216260


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