Sharepoint backup failing with error "0xe0001702 - The object was not found, or could not be accessed (Share point backup)."

Article:TECH216546  |  Created: 2014-04-09  |  Updated: 2014-04-09  |  Article URL http://www.symantec.com/docs/TECH216546
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Article Type
Technical Solution


Issue



Sharepoint backup failing with error "0xe0001702 - The object was not found, or could not be accessed (Share point backup)."


Error



Backup job fails with following error in the Job log:

0xe0001702 - The object was not found, or could not be accessed (Share point backup)."

Backup- SQL SERVERNAME:
Directory was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
V-79-57344-5890 - The object was not found, or could not be accessed (Share point backup).

 

Beremote logs from the Media server shows following error:
 

[20004] 03/11/14 12:15:51 [ndmp\ndmpclient] - secureNDMPConnection: SECURITY ENABLED!!
[20004] 03/11/14 12:15:52 [ndmp\ndmpcomm] - ERROR: 1a Error: The specified object was not found
[20004] 03/11/14 12:15:52 [fsys\shared] - FS_ResolveDevName: [Server Farm 1 (SPS SERVERNAME)\InfoPath Forms Services]
.
.
.
[20004] 03/11/14 12:15:52 [beutil] - Input Error (e000fe23) for Type: (43)
[20004] 03/11/14 12:15:52 [fsys\ev] - EVM_ResolveDeviceName: Function Enter
[20004] 03/11/14 12:15:52 [beutil] - ApplyRegExp(): Invalid input (Server Farm 1 (SPS SERVERNAME)\InfoPath Forms Services). Parsing Failed.
[20004] 03/11/14 12:15:52 [fsys\ev] - EVM_ResolveDeviceName: Invalid device name (Server Farm 1 (SPS SERVERNAME)\InfoPath Forms Services). Parsing Failed.
[20004] 03/11/14 12:15:52 [fsys\ev] - EVM_ResolveDeviceName: Function Exit
[20004] 03/11/14 12:15:52 [fsys\ntfs] - Not valid device name : Server Farm 1 (SPS SERVERNAME)\InfoPath Forms Services


Cause



BE 2010 with SP4

SharePoint 2010.


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see 
http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 

NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.


Supplemental Materials

Value0xe0001702
Description

The object was not found, or could not be accessed (Share point backup)."


SourceUMI
ValueV-79-57344-5890
Description

The object was not found, or could not be accessed (Share point backup).


SourceETrack
Value3483800
Description

SPS: Sharepoint backup failing with error "0xe0001702 - The object was not found, or could not be accessed (Share point backup)."



Article URL http://www.symantec.com/docs/TECH216546


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