EVSPShortcutManager is unable to recall items when the operating system and website language settings are different

Article:TECH216573  |  Created: 2014-04-10  |  Updated: 2014-11-10  |  Article URL http://www.symantec.com/docs/TECH216573
Article Type
Technical Solution

Product(s)

Issue



 When the language of the Operating System that the Sharepoint Web Frontend server is installed on is different to the Sharepoint site language that EVSPShortcutManager is running against then EVSPShortcutManager will fail to recall archived items to Sharepoint from Enterprise Vault.


Error



 A dtrace of EVSPShortcutManager shows this exception:

(EVSPShortcutManager) <8532> EV-H

{SHORTCUTMANAGEMENT.EN_US} Exception: Column 'Modified By' 

does not exist. It may have been deleted by another user. Info: Diag: 

Type:System.ArgumentException ST:   at 

Microsoft.SharePoint.SPFieldCollection.GetField(String strName, Boolean 

bThrowException)|   at Microsoft.SharePoint.SPListItem.GetValue(String strName, 

Boolean bThrowException)|   at Microsoft.SharePoint.SPListItem.get_Item(String 

fieldName)|   at 

EVSPShortcutManager.ShortcutManagement.ReplaceShortcutWithItem(SPWeb spweb, 

SPFile file, String sVaultID, String sSaveSetID) Inner:None


Solution



This issue has been addressed in the following release:
 
Enterprise Vault 11.0.0 Cumulative Hotfix 2 Release
http://www.symantec.com/docs/TECH224298

Supplemental Materials

SourceETrack
Value3457646
Description

 EVSPShortcutManager is unable to recall items when the operating system and website language settings are different



Article URL http://www.symantec.com/docs/TECH216573


Terms of use for this information are found in Legal Notices