Backup Exec upgrade fails with error -2067920940 when installing the SQL Express BKUPEXEC instance

Article:TECH216812  |  Created: 2014-04-18  |  Updated: 2014-06-18  |  Article URL http://www.symantec.com/docs/TECH216812
Article Type
Technical Solution


Subject

Issue



Backup Exec upgrade fails with an error in the Bkupinst2014.htm log file when installing the SQL Express BKUPEXEC instance.


Error



Backup Exec upgrade fails with the following error in the Bkupinst2014.htm log file:

V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error -2067920940.

Summary.txt file reports the following:

Exit code (Decimal): -2067922940
Exit message: The performance counter registry hive is corrupted. To continue, you must repair the performance counter registry hive. For more information, see http://support.microsoft.com/kb/300956 

 


Cause



The SQL Server health check fails because the performance counter registry hive is corrupt.

 



Supplemental Materials

SourceETrack
Value3467381


Article URL http://www.symantec.com/docs/TECH216812


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