Virtual machine does not power on after a Hyper-V restore of a virtual machine with pass-through disks or shared vhdx files

Article:TECH216984  |  Created: 2014-04-25  |  Updated: 2014-06-20  |  Article URL http://www.symantec.com/docs/TECH216984
Article Type
Technical Solution


Subject

Issue



When restoring to a new virtual machine, the Hyper-V Access Control List (ACL) denies access to the pass-through disks or the shared vhdx files. As a result, the virtual machine does not power on. This issue does not occur when restoring over an existing virtual machine.


Error



V-79-40960-38515 The virtual machine was backed up but the shared VHDX files associated with this virtual machine were not backed up.  Use the Backup Exec Agent for Windows on the Hyper-V Host to perform backup and restore operations of the volumes that contain the shared VHDX Files.


Solution



Remove the pass-through disk or the shared vhdx files from the virtual machine's configuration, and then re-add them to the virtual machine's configuration.

 


Supplemental Materials

SourceUMI
ValueV-79-40960-38515
Description

The virtual machine was backed up but the shared VHDX files associated with this virtual machine were not backed up.  Use the Backup Exec Agent for Windows on the Hyper-V Host to perform backup and restore operations of the volumes that contain the shared VHDX Files.



Article URL http://www.symantec.com/docs/TECH216984


Terms of use for this information are found in Legal Notices