Post Hotfix 216746 GRT enabled AVVI Incremental backups to a Deduplication Storage Folder is failing with error "0xe0009585 - Unable to open a disk of the virtual machine"

Article:TECH217244  |  Created: 2014-05-05  |  Updated: 2014-05-28  |  Article URL http://www.symantec.com/docs/TECH217244
Article Type
Technical Solution


Issue



Post Hotfix 216746 Granular Restore Technology (GRT) enabled AVVI Incremental backups to a Deduplication Storage Folder is failing with error "0xe0009585 - Unable to open a disk of the virtual machine"

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2012 Rev 1798 Hotfix (217347).

 

NOTE: AVVI VMware Agent FULL backups must be re-run installing Hotfix 217347.

 

 

 

 


Supplemental Materials

SourceETrack
Value3503127
Description

Post Hotfix 216746 AVVI Incremental backups to Dedupe fail with error "0xe0009585 - Unable to open a disk of the virtual machine"




Article URL http://www.symantec.com/docs/TECH217244


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