Enterprise Vault for Domino: Store and Cancel buttons do not work for Lotus Notes / IBM Notes installed on MAC OS X

Article:TECH217395  |  Created: 2014-05-12  |  Updated: 2014-10-02  |  Article URL http://www.symantec.com/docs/TECH217395
Article Type
Technical Solution

Product(s)

Issue



'Enterprise Vault Store' and 'Enterprise Vault Cancel' buttons do not work for Lotus Notes / IBM Notes installed on 'MAC OS X'


Error



The EVClientLog<DATE>.txt contains the errors: 

Enterprise Vault Store:
CN=Admin/O=example    EVSETNOTEPROPERTY   Line:23 Error in loading DLL

Enterprise Vault Cancel:
CN=Admin/O=example    EVREMOVENOTEPROPERTY   Line:24 Error in loading DLL

No error is logged to the user


Cause



The Enterprise Vault extensions support for Lotus Notes / IBM Notes installed on MAC OS X is based on a 'best effort'


Solution



This issue has been addressed in the following release:

Enterprise Vault 11.0.0 Cumulative Hotfix 2 Release: http://www.symantec.com/docs/TECH224298  


Supplemental Materials

SourceETrack
Value3508934
Description

Store and Cancel buttons do not work for Lotus Notes users on MAC OS X



Article URL http://www.symantec.com/docs/TECH217395


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