Backup Exec 2014: Step By Step guide to download and install the program

Article:TECH218012  |  Created: 2014-06-03  |  Updated: 2014-07-02  |  Article URL http://www.symantec.com/docs/TECH218012
Article Type
Technical Solution


Subject

Issue



This article provides instructions for downloading and installing Backup Exec 2014

 


Solution



The quick links listed below can be used to navigate through the installation instructions if required:

  1. Download the Backup Exec (BE) installation files

  2. Install Backup Exec 2014

  3. Post install recommendations

 

 

[ I ] Download Backup Exec 2014

 One of the following available methods can be used to download the Backup Exec 2014 DVD ISO image:

 

Option 1: Download it from the FileConnect web site

1. Go to fileconnect.symantec.com 

2. Click on Change Language if a different language is desired. 

3. Enter the serial number for the Backup Exec product and click SUBMIT SERIAL NUMBER. The Serial Number usually begins with an alphabet and can be obtained from the purchase documentation or by contacting the Licensing Department.

4. Click on link Symantec Backup Exec 2014 - Multilingual.

5. Select the check box next to 'Backup_Exec_2014_14.1.1786_MultiPlatforms_Multilingual.zip' and click on DOWNLOAD SELECTED FILES 

Figure 1

Note: This ZIP file includes installation files for Backup Exec server, Administration Console, Agent for Windows (AWS) and Simplified Recovery Disk (SDR) Creatoin Wizard.

6. Click the Browse button and specify the download folder and click OK

Figure 2

7. This will start the file download using the Download Manager.

Figure 3

After downloading the ZIP file, extract the file to obtain the full DVD image. Once the DVD image is extracted, there are multiple ways to use it:

  • Extract the ISO with an extract/unzip program or
  • Mount the ISO as a DVD drive using virtual DVD software or
  • Burn the ISO to a physical DVD. 

 

 

Option 2: Download from the Backup Exec Trialware web site

1. Go to www4.symantec.com/Vrt/offer?a_id=93355 

2. Click Download Now.

Figure 4


Note: Although the web site says 'free 60-day evaluation', please note that the files downloaded from this web site are the same as the full version downloaded from FileConnect. If a valid license key is not entered during the installation, the product would run in a 60-day evaluation mode from either location. As soon as a license is installed the program will come out of evaluation mode. 

3. Click "I Agree" on the Terms and conditions page. 

4. Log in with the SymAccount user name and password. 

5. Complete the Survey Form (if prompted). 

6. Click on Download Now

Figure 5
 

Note: This ZIP file includes installation files for Backup Exec server, Administration Console, Agent for Windows (AWS) and Simplified Recovery Disk (SDR) Creatoin Wizard. 

7. About the Download Manager pop-up window - click on 'Click to download your file now'

8. Select a location to save the file and click the 'Save' button. 

9. Allow the Symantec Download Manager to install and start the download

Figure 7

 

10. Once the ISO is downloaded, there are multiple ways to use it:

  • Extract the ISO with an extract/unzip program or
  • Mount the ISO as a DVD drive using virtual DVD software or
  • Burn the ISO to a physical DVD. 

 

 

[ II ] Install Backup Exec 2014


1. Double click on the "Browser.exe" file from the DVD media to launch a Backup Exec installation. This will display the installation language selections

Figure 7


The Welcome to Backup Exec 2014 screen contains three options:

  • Getting Started: This option will provide helpful documentation and links about the product. 
  • Pre-installation: Environment Checker. 
  • Install Products: Lists options to Install Backup Exec or Backup Exec Agent for Windows.

    Select Install Products to continue with Backup Exec 2014 installation
     

2. The Installation screen contains the following three options:

Figure 8


Select Backup Exec to start the installation wizard which provides guidance through the installation process. 

  • Backup Exec: Selecting this option will start installation wizard for Backup Exec server or the Remote Administration Console on this computer. 
  • Backup Exec Agent for Windows: Selecting this option will install the Backup Exec Agent for Windows on this computer. 
  • Simplified Disaster Recovery Disk Creation Wizard: Selecting this option will install the Simplified Disaster Recovery Creation Wizard on this computer. The Remote Administration Console is also included in this installation.
     

3. Select I Agree to accept the End User License Agreement and click Next to continue with the installation.  

4. Select the type of installation (Typical installation selected by default).

(a) Typical installation

(b) Custom installation
 

4. (a) Typical installation of Backup Exec will install a single Backup Exec server that will backup itself and/or a few other computers

Figure 9


Note: Options for the 4 (b) Custom installation method are discussed below - click here to see what these options are. 

5. Click Next to continue. 

6. The Backup Exec Installation will run the Environment Check. (See Related Documents section for more details)

Figure 10
 
 

7. Review the summary and click Next to continue. 

8. If the media server has an internet connection available, enter a valid Backup Exec 2014 serial number and select Add to list. An internet connection is required because entering a serial number will prompt BE to download the appropriate SLF for the server. Otherwise choose Import from File and browse to the SLF file that was sent with the product documentation.

Note: Repeat step 7 as often as necessary in order to add more licenses for additional Backup Exec Agents & Options. If no license numbers are entered, Backup Exec will be installed in a 60-day Trial Mode for evaluation.

Figure 11

 

9. Enter a user name, password, and domain for the Backup Exec services to use as a logon account. It is recommended to give the Backup Exec Service Account (BESA) a Domain user account belonging to the Domain Admins and Local Administrators groups.

Backup Exec Service Account (BESA) - http://www.symantec.com/docs/TECH136148

Select a Destination Folder to install Backup Exec. By default the location is C:\Program Files\Symantec\Backup Exec. It can be changed if required by clicking on the Change button. Click Next to continue.

Figure 12
 

The following rights may be required:

  • Act as part of the operating system (Windows 2000 only)
  • Backup Files and Directories
  • Create a token object
  • Logon as a batch job (Windows 2008 and higher)
  • Logon as a service
  • Manage Auditing and Security Logs
  • Restore Files and Directories
  • Take ownership of files and other objects
     

Also make sure the account is not added under:

  • Deny logon as a batch 
  • Deny logon as a service 
     

10. The Add Remote Computer will begin with process of push installing the Agent for Windows Systems (AWS) to remote systems. (Figure 13) If this step is bypassed, it can be performed after the installation is complete at any time. Usually it is a good idea to complete the BE installation, run LiveUpdate until the program is up to date, and then install the Remote Agents.

See Related Documents for additional guidance on the push installation of AWS.

Figure 13
 
 

11. Review the Backup Exec Installation summary, and click Install to begin the Installation.

Figure 14


Note: The installation process may takes several minutes to complete. During the process, the progress bar may not move for several minutes. 

12. After the installation is complete, the following options are displayed:  

  • Participate in the Backup Exec Improvement Program.  
  • Run Live Update. 
  • View the readme. 
  • Create a shortcut to Backup Exec on the Desktop.
     

13. Click Finish after selecting the appropriate check boxes

Note: A reboot may be required to complete the installation.


Click here to navigate to the next step i.e. Post-install recommendations

 

4. (b) Custom installation of Backup Exec allows more control over installation settings

Figure 15


Selecting this method allows the administrator to confirm the following before Backup Exec installation begins:

5. Choose between Local Installation or Remote Installation: On this screen the administrator can choose to perform a Local installation of the Backup Exec server / the Administration Console or to perform a Remote Installation of Backup Exec server, additional agents and options or Agent for Windows (AWS) to remote computers.

Figure 16

6. Run the Environment Check: The Backup Exec Installation will run the Environment Check. (See Related Documents section for more details)

7. Add serial numbers: If the media server has an internet connection available, enter a valid Backup Exec 2014 serial number and select Add to list. An internet connection is required because entering a serial number will prompt BE to download the appropriate SLF for the server. Otherwise choose Import from File and browse to the SLF file that was sent with the product documentation.

Note: Repeat step 7 as often as necessary in order to add more licenses for additional Backup Exec Agents & Options. If no license numbers are entered, Backup Exec will be installed in a 60-day Trial Mode for evaluation.

8. Select additional agents and options: Additional agents and options may be selected (in addition to those included with license keys) to run in a 60-day trial mode.  If no license keys are input, all agents and options are available in trial mode.

Figure 17


Note: If no license keys are entered during installation, all agents and options are available in trial mode.

9. Select additional languages to be installed:

Figure 18

10. Select a different location on the server where Backup Exec should be installed:

Figure 19

11. Enter the user name and password: Enter a user name, password, and domain for the Backup Exec services to use as a logon account. It is recommended to give the Backup Exec Service Account (BESA) a Domain user account belonging to the Domain Admins and Local Administrators groups.

Backup Exec Service Account (BESA) - http://www.symantec.com/docs/TECH136148

Select a Destination Folder to install Backup Exec. By default the location is C:\Program Files\Symantec\Backup Exec. It can be changed if required by clicking on the Change button. Click Next to continue.

Figure 20
 
 
The following rights may be required:

  • Act as part of the operating system (Windows 2000 only)
  • Backup Files and Directories
  • Create a token object
  • Logon as a batch job (Windows 2008 and higher)
  • Logon as a service
  • Manage Auditing and Security Logs
  • Restore Files and Directories
  • Take ownership of files and other objects
     

Also make sure the account is not added under:

  • Deny logon as a batch 
  • Deny logon as a service

 

12. Select an existing SQL Server Instance or create the default instance in a different location on the computer: A Typical installation creates a default SQL Express 2008 R2 SP2 instance named BKUPEXEC in C:\Program Files\Microsoft SQL Server. A Custom installation allows the user to select an existing SQL 2005 (SP4 or later) / 2008 (SP3 or later) / 2008 (R2) / 2012 instance as the database repository, or to create the default BKUPEXEC instance in a different location on the computer.

Note: SQL requires an unencrypted and uncompressed drive as the installation location.

Figure 20

13. Select the desired device drivers to be installed for the tape devices: A Custom installation includes the option to install Symantec device drivers for all tape devices.

Note: Symantec drivers are not Windows Certification Tested.  During the installation progress, click Continue Anyway if prompted about the device driver installation.

Figure 21

14. Review the Backup Exec Installation summary, and click Install to begin the Installation.

Figure 14


Note: The installation process may takes several minutes to complete. During the process, the progress bar may not move for several minutes.

15. After the installation is complete, the following options are displayed: 

  • Participate in the Backup Exec Improvement Program.  
  • Run Live Update. 
  • View the readme. 
  • Create a shortcut to Backup Exec on the Desktop.

16. Click Finish after selecting the appropriate check boxes

Note: A reboot may be required to complete the installation.
 
 

 

[ III ] Post-Install recommendations

1. Open Backup Exec and click on the Backup Exec button. Choose Installation and Licensing - Live Update to download latest patches.

Note: It is best to continue to run Live Update until it states that it is up to date.  This may take multiple attempts.
Best Practices for Backup Exec 2014 and LiveUpdate -www.symantec.com/docs/HOWTO74437

2. After running LiveUpdate, it is necessary to push the updated agents to all remote agents.
Methods for installing the Agent for Windows - www.symantec.com/docs/HOWTO98856

3. Review the contents of Backup Exec 2014 Readme - www.symantec.com/docs/DOC7420

4. Refer the Backup Exec 2014 Administrator's Guide for any configuration or usage assistance - www.symantec.com/docs/DOC7418

 





Article URL http://www.symantec.com/docs/TECH218012


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