Restore jobs may complete in successfully although a network error occurs during restore operation.
|Article:TECH218306|||||Created: 2014-06-12|||||Updated: 2014-06-18|||||Article URL http://www.symantec.com/docs/TECH218306|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
Although a network error occurs a restore job may complete in successfully.
Backup Exec Debug:
235fe700 Wed May 28 10:22:46 2014 : Device Error = 104
235fe700 Wed May 28 10:22:46 2014 : Len Req = 32768 Len Got = 720
235fe700 Wed May 28 10:22:46 2014 : TF xfer time = 73 seconds.
Device Error = 104 means that Connection reset by peer.
NOTE: Device Error = 1101 is a normal case. The remote agent reached end of the media set and read complete data.
Backup Exec 2012
Rmote Agent for Linux (RALUS)
This issue is caused in a specific condition where Backup Exec job engine (bengine) sends all data but the remote agent does not yet receive all data.
If some network error occurs in the condition, bengine cannot detect the network error because bengine has completed to send all data successfully.
NOTE: Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.
RALUS does not restore several files at the last of the backup set
Article URL http://www.symantec.com/docs/TECH218306