VMware incremental or differential backups fail with 0xe00095b3 - Unable to create the virtual disk when run to a B2D location connected without a drive letter

Article:TECH222311  |  Created: 2014-06-25  |  Updated: 2014-07-02  |  Article URL http://www.symantec.com/docs/TECH222311
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Article Type
Technical Solution


Issue



VMware incremental or differential backups fail with 0xe00095b3 - Unable to create the virtual disk when run to a B2D location connected without a drive letter, as in volume guid.

 


Error



0xe00095b3 - Unable to create the virtual disk

Error in remote agent debugging:
---------------------------------------------------------------------------
[7964] 2014-06-16T16:51:36.232 [ndmp\loops] - LP_ENV::MsgError: error 0x200095b8 processing object SERVERNAME\SERVERNAME.vmdk
[8668] 2014-06-16T16:51:36.233 [ndmp\loops] - LP_UpdateVCBForPDI 
[8668] 2014-06-16T16:51:36.233 [fsys\shared] - memento::AddEntry passed a NULL blob 
[8668] 2014-06-16T16:51:36.234 [fsys\shared] - memento::AddEntry passed a NULL blob 
[8668] 2014-06-16T16:51:36.234 [fsys\vmvcb\pdi] - VM_VCBPROXY_FS::OpenObj() It is the backup of an Incr/Diff set 
[8668] 2014-06-16T16:51:36.235 [fsys\shared] - [memento::GetStrmHandleForWrite] - \\?\Volume{f9586843-e1ee-410a-ad6f-25757a4826c7}\BEData\IMG000017\pdi_strm.bin 
[8668] 2014-06-16T16:51:36.237 [fsys\vmvcb\pdi] - Could not find the parent disk for '\\?\Volume{f9586843-e1ee-410a-ad6f-25757a4826c7}\BEData\IMG000017\SERVERNAME.vmdk' in img folder '\\?\Volume{f9586843-e1ee-410a-ad6f-25757a4826c7}\BEData\IMG000016\' 
[8668] 2014-06-16T16:51:36.237 [ndmp\loops] - LP_ENV::MsgError: error 0xe00095b3 processing object SERVERNAME\SERVERNAME.vmdk
---------------------------------------------------------------------------

 


Environment



Backup Exec 2014
VMware


Solution



Workaround:

Run the backup to a Backup-to-Disk location configured with a drive letter or backup the virtual machines through the remote agents directly.

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 

Symantec Corporation currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the patch or hotfix download will be added to this document when it becomes available. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.



Supplemental Materials

Value3498281
Description

Incr\Diff AVVI backups fail when the backup target is on a unnamed volume


SourceError Code
Value0xe00095b3
Description

Unable to create the virtual disk


SourceUMI
ValueV-79-57344-38366
Description

Failed to mount one or more virtual disk images



Article URL http://www.symantec.com/docs/TECH222311


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