VMware incremental or differential backups fail with 0xe00095b3 - Unable to create the virtual disk when run to a B2D location connected without a drive letter

Article:TECH222311  |  Created: 2014-06-25  |  Updated: 2014-09-18  |  Article URL http://www.symantec.com/docs/TECH222311
Article Type
Technical Solution


Issue



VMware incremental or differential backups fail with 0xe00095b3 - Unable to create the virtual disk when run to a B2D location connected without a drive letter, as in volume guid.

 


Error



0xe00095b3 - Unable to create the virtual disk

Error in remote agent debugging:
---------------------------------------------------------------------------
[7964] 2014-06-16T16:51:36.232 [ndmp\loops] - LP_ENV::MsgError: error 0x200095b8 processing object SERVERNAME\SERVERNAME.vmdk
[8668] 2014-06-16T16:51:36.233 [ndmp\loops] - LP_UpdateVCBForPDI 
[8668] 2014-06-16T16:51:36.233 [fsys\shared] - memento::AddEntry passed a NULL blob 
[8668] 2014-06-16T16:51:36.234 [fsys\shared] - memento::AddEntry passed a NULL blob 
[8668] 2014-06-16T16:51:36.234 [fsys\vmvcb\pdi] - VM_VCBPROXY_FS::OpenObj() It is the backup of an Incr/Diff set 
[8668] 2014-06-16T16:51:36.235 [fsys\shared] - [memento::GetStrmHandleForWrite] - \\?\Volume{f9586843-e1ee-410a-ad6f-25757a4826c7}\BEData\IMG000017\pdi_strm.bin 
[8668] 2014-06-16T16:51:36.237 [fsys\vmvcb\pdi] - Could not find the parent disk for '\\?\Volume{f9586843-e1ee-410a-ad6f-25757a4826c7}\BEData\IMG000017\SERVERNAME.vmdk' in img folder '\\?\Volume{f9586843-e1ee-410a-ad6f-25757a4826c7}\BEData\IMG000016\' 
[8668] 2014-06-16T16:51:36.237 [ndmp\loops] - LP_ENV::MsgError: error 0xe00095b3 processing object SERVERNAME\SERVERNAME.vmdk
---------------------------------------------------------------------------

 


Environment



Backup Exec 2014
VMware


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2014 Rev 1786 Service Pack 1 (TECH216178).

 


Supplemental Materials

Value3498281
Description

Incr\Diff AVVI backups fail when the backup target is on a unnamed volume


SourceError Code
Value0xe00095b3
Description

Unable to create the virtual disk


SourceUMI
ValueV-79-57344-38366
Description

Failed to mount one or more virtual disk images




Article URL http://www.symantec.com/docs/TECH222311


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