GRT Backups to a Backup Exec Deduplication folder do not expire after a server name change

Article:TECH222936  |  Created: 2014-07-14  |  Updated: 2014-07-15  |  Article URL http://www.symantec.com/docs/TECH222936
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Article Type
Technical Solution


Issue



 After renaming the Backup Exec server GRT Backups set in a Deduplication folder do not expire.

 


Error



 SGMon Debug with Beremote and Beserver Reports:

 

16 BESERVER 2428 7/14/2014 2:42:18 PM 6424 29 [CImageMgmtBO::PerformReclaimSpace] ### Begin DLM processing - n64ReclaimSpaceBytesGoal=0, idContainer=4EB4AE07-3193-782F-0000-000000000000 ###

17 MANAGEMENT 3412 7/14/2014 2:42:19 PM 4 07/14 14:42:18.980[MetaData    ] QueryMetaData: skip BrowseAndFilterSpecialResource because rc=100

18 MANAGEMENT 3412 7/14/2014 2:42:19 PM 4 07/14 14:42:18.980[MetaData    ] QueryMetaData ends: MDQ_UpdateImage rc=100 numrows=0

19 BEREMOTE 2888 7/14/2014 2:42:19 PM 4000 [fsysshared]        - FS_DeletePdi: '.pdvfsBE20122BEDataIMG000001'.

20 MANAGEMENT 3412 7/14/2014 2:42:19 PM 43 07/14 14:42:19.173[MetaData    ] AllocateMetaDataConnection : 478460128

21 MANAGEMENT 3412 7/14/2014 2:42:19 PM 43 07/14 14:42:19.173[MetaData    ] QueryMetaData : 478460128

22 MANAGEMENT 3412 7/14/2014 2:42:19 PM 43 07/14 14:42:19.173[MetaData    ] QueryMetaData starts: MDQ_BackupSet_View

23 MANAGEMENT 3412 7/14/2014 2:42:19 PM 43 07/14 14:42:19.188[MetaData    ] QueryMetaData ends: MDQ_BackupSet_View rc=0 numrows=3

24 MANAGEMENT 3412 7/14/2014 2:42:19 PM 43 07/14 14:42:19.188[MetaData    ] ReleaseMetaDataConnection : 478460128

25 BEREMOTE 2888 7/14/2014 2:42:21 PM 4000 [fsysshared]        - [pdiHelper::IsVirtualOverwriteProtectionEnabled] - '.pdvfsBE20122BEData' ... FS_DEVICE_NOT_FOUND.

26 BEREMOTE 2888 7/14/2014 2:42:21 PM 4000 [fsysshared]        - [FS_DeletePdi] - Delete PDI failed: -536805857.

27 BEREMOTE 2888 7/14/2014 2:42:21 PM 4000 [fsysshared]        - [FS_DeletePdi] - '.pdvfsBE20122BEDataIMG000001'  exit (0xe000fe1f)

28 BESERVER 2428 7/14/2014 2:42:21 PM 6424 29 ImageMgmtBO::AuditLogDeleteMedia(): msg=Deleted expired media: IMG000001,2CE98BE7-F073-46C0-A339-AB7820DCDEF8,,1768955904

29 BESERVER 2428 7/14/2014 2:42:21 PM 6424 29 ImageMgmtBO: PerformCheckExpiredMedia()

30 BESERVER 2428 7/14/2014 2:42:21 PM 6424 29 ImageMgmtBO: ReclaimSpace() rc=0

 

 


Environment



 Backup Exec 2014 Deduplication Option

 


Solution




NOTE: Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue. 

 

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see http://www.symantec.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

 


Supplemental Materials

SourceETrack
Value3563567
Description

 DEDUPE: GRT Backups to Deduplication folder do not expire after server name change



Article URL http://www.symantec.com/docs/TECH222936


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