Backup of Oracle ZFS NDMP Cluster via the Virtual Cluster Name remains in queued state

Article:TECH223103  |  Created: 2014-07-21  |  Updated: 2014-07-31  |  Article URL http://www.symantec.com/docs/TECH223103
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Article Type
Technical Solution


Issue



Backup of Oracle ZFS NDMP Cluster via the Virtual Cluster Name remains in queued state.


Error



ERROR IN SGMON:

PVLSVR:   [06/23/14 14:30:28] [0000]     06/23/14 14:30:28.700
PvlDrive::MountMedia()

            Session = {35D012E1-EF22-4867-B40B-A7B1BBBB78CD}

            Drive = {E8B945B0-CB9E-491B-B306-812B828DFF60}, "STK 0002"

            Slot = 0019

            ERROR = 0xE0008114 (E_PVL_CHANGER_NOT_AVAILABLE)

 


Environment



NDMP Server:  ZFS Storage Appliance - 7320
OS Versions: 2013.06.05.1.1, 1-1.2

 


Solution



Workaround :

Add the NDMP Virtual Server Name from Backup and Restore Tab.
Configure the Tape Library Attached to the NDMP Server using the Active Node Name from under the Storage Tab of Backup Exec.

Configure the selections from under the Virtual Node Name and select the storage which got added via the Active node in Storage Tab.

 

 

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see 
http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

 

 


Supplemental Materials

SourceETrack
Value3570471
Description

NDMP : Backup of NDMP resource via the Cluster Node name to the Device which is added via the Cluster NDMP Node name remains in queued state


SourceError Code
Value0xE0008114
Description

E_PVL_CHANGER_NOT_AVAILABLE



Article URL http://www.symantec.com/docs/TECH223103


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