Sharepoint GRT file restore hangs without restoring any data

Article:TECH223431  |  Created: 2014-08-01  |  Updated: 2014-12-15  |  Article URL http://www.symantec.com/docs/TECH223431
Article Type
Technical Solution


Issue



A granular restore job of Sharepoint file data may hang and not restore any data.  In this situation the job will not complete and may require the Backup Exec services be restarted to get the job to terminate.


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2014 Rev 1786 Service Pack 2 (TECH225093).

 


Supplemental Materials

SourceETrack
Value3583683
Description

SPSV4: GRT doc restore hangs without restoring anything




Article URL http://www.symantec.com/docs/TECH223431


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