Backup of Microsoft SQL databases fails with V-79-57344-37951 - Database DATABASE_NAME has failed to freeze for the snapshot backup.

Article:TECH223500  |  Created: 2014-08-04  |  Updated: 2014-08-04  |  Article URL
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Article Type
Technical Solution


When attempting to backup Microsoft SQL databases the backup fails with the following error messages.


Job Log:
V-79-57344-37951 - Database DATABASE_NAME has failed to freeze for the snapshot backup.

Debug Logs:
[fsys\sql2]          - SQL2_PrepareForFreeze: Starting on database DATABASE_NAME.
[fsys\sql2]          - SQL2_PrepareForSnapBackup: Could not create component: x800700C1
[fsys\sql2]          - PrepareForFreeze failed on DATABASE_NAME.
[fsys\sql2]          + sql2snapback.cpp (203):
[fsys\sql2]          | Database %s failed to freeze for backup


Workaround: Use the built in SQL utility to perform backups of the databases.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Supplemental Materials


Database DATABASE_NAME has failed to freeze for the snapshot backup


SQL: SQL backup fails with Database s failed to freeze for backup.

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