Where to find a list of supported devices for Backup Exec for Windows Servers and the latest drivers for supported tape drives and robotic libraries

Article:TECH22514  |  Created: 2010-01-04  |  Updated: 2014-07-18  |  Article URL http://www.symantec.com/docs/TECH22514
Article Type
Technical Solution

Product(s)

Issue



Where to find a list of supported devices for Backup Exec for Windows Servers and the latest drivers for supported tape drives and robotic libraries


Solution




Hardware Compatibility list


A list of supported tape drives and robotic libraries can be found at  
http://www.symantec.com/business/support/index?page=content&key=15047&channel=TECHNICAL_SOLUTION&basecat=COMPATIBILITY_LIST

Tape Device drivers

Symantec tape device and robotic library drivers for Backup Exec can be found at  http://entsupport.symantec.com/umi/V-269-10

-OR-

Symantec LiveUpdate can be run in version 11d and above of Backup Exec to install the tape device drivers:
http://www.symantec.com/docs/TECH50132
 
Please Note: Driver downloads include drivers for all supported operating systems in a single file. There are no operating system specific downloads.

Device driver names

If the tape device connected to the Backup Exec server is supported and the most recent Symantec Device Drivers have been installed (see above), then the device driver will be listed as a device in the Microsoft Windows operating system.  For Windows 2000, XP, 2003 and 2008.

1. Go to Start | Run
2. Type in msinfo32
3. Expand the Software Environment node
4.  a. For Windows 2000, click on Drivers
 
b. For Windows XP, 2003 and 2008 click on System Drivers
 

Listed below are the Symantec Device Drivers available if the attached tape device is supported (one driver per type of drive supported will be present):

1. 4mmdat-vrts

2. archqic-vrts

3. dlttape-vrts

4. exabmqic-vrts

5. exabyte1-vrts

6. exabyte2-vrts

7. tandmqic-vrts

8. tandqic-vrts

9. wangqic-vrts

10. wangqic2-vrts

11. halfinch-vrts

12. scsiopt-vrts

13. scsioptf-vrts

14. sonysdx-vrts

15. tratapi-vrts

16. trscsi-vrts

 




Legacy ID



251466


Article URL http://www.symantec.com/docs/TECH22514


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