After changing the Backup Exec "service account" using the Services applet, the error message: "A required privilege is not held by the client" is displayed after clicking the "Backup" button.

Article:TECH23858  |  Created: 2008-01-11  |  Updated: 2014-09-24  |  Article URL http://www.symantec.com/docs/TECH23858
Article Type
Technical Solution

Product(s)

Issue



After changing the Backup Exec "service account" using the Services applet, the error message: "A required privilege is not held by the client" is displayed after clicking the "Backup" button.

 


Error



If the Backup Exec services have been changed to use a new domain account specifically through the Services applet, and the Backup button is clicked, the following error will occur (Figure 1).

A required privilege is not held by the client.

Figure 1
  
 


Cause



This error may occur if the Backup Exec service account has not been granted the correct privileges (including privileges for group policies).

 


Solution



Attempt to update the Backup Exec service account information using the Backup Exec Services Manager (for more information, see the Related Documents section).
 
If the issue persists, see : Understanding Logon Accounts and requried User Rights Assignment to resolve connection, backup or restore failures www.symantec.com/docs/TECH130255

 



Legacy ID



254239


Article URL http://www.symantec.com/docs/TECH23858


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