KNOWN ISSUE: “Data was not found in database to build DTF” error.

Article:TECH25988  |  Created: 2007-01-16  |  Updated: 2012-07-21  |  Article URL http://www.symantec.com/docs/TECH25988
Article Type
Technical Solution

Issue



“Data was not found in database to build DTF” error appears in the logs.

Environment



Recovery Solution 6.2

Cause



According to KB Article 32229 entitled "Recovery Solution 6.2 Release Notes" this is a Known Issue. 

Solution



In the original 6.2 build version, snapshots may fail with the following error "Data was not found in database to build DTF" in cases where you mark all data for deletion from the Manage Protected Data dialog and run the Deletion job after snapshot. Upgrade the solution to the newest available build version as a possible resolution.


Legacy ID



31958


Article URL http://www.symantec.com/docs/TECH25988


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