KNOWN ISSUE: When PC Transplant Solution is not installed in Notification Server, this generates errors in the logs

Article:TECH26463

Created: 2007-02-22

Updated: 2007-09-19

Article URL http://www.symantec.com/docs/TECH26463

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Article Type
Technical Solution

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Problem

PC Transplant Solution will send status events to a Notification Server if the Altiris Agent is installed on the workstation where you run a PC Transplant job, even if the solution is not installed in Notification Server. This will generate errors in the Notification Server logs, though, since the Notification Server will not know what to do with those NSEs.

A close look at the errors shows that the NSE identifies itself as StandAlone, indicating that this was, at least at one time, by design. However, now that PC Transplant Solution is no longer supported or functional as a solution in Notification Server post 6.0 SP3, this "feature" is no longer useful, and is a confusing problem for most Admins.

Environment

Notification Server 6 SP3 without PCT Solution
PC Transplant Solution Stand-alone or executed from Deployment Solution (which uses the Stand-alone version)

Cause

This was by design when the PC Transplant Solution was supported by Altiris and is only a problem now because the solution is no longer supported.

Solution

This issue was resolved in PC Transplant 6.8.1043. See knowledgebase article 29518 for a list of the latest downloads of PC Transplant

Supplemental Materials

Source	DEFECT
Value	LB 57564
Description	Logged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID

32959