Missing files when installing pre-boot operating system files

Article:TECH27330

Created: 2005-09-09

Updated: 2005-10-25

Article URL http://www.symantec.com/docs/TECH27330

Article Type
Technical Solution

Languages

Problem

When installing the WinPE files in the Boot Disk Creator for pre-boot operating systems, the wizard instructs users to provide a WinPE CD and then a Windows 2003 SP1 CD. The wizard then returns an error indicating that not all files were found and copied. There is not option to continue or copy the missing files.

The missing files may include kernel32.dll, ntdll.dll, and winlogon.exe.

Environment

Deployment Solution 6.5.233 and .241

Cause

The Windows 2003 CD that is provided does not have SP1. The SP1 is required.
Also WinPE needs to be version 2005

Solution

Rerun the WinPE install wizard using a Windows 2003 CD that does include SP1.

* A tool called NLite to slipstream the SP into an OS install will work as well.
* Upgrade to Build 248 (Hot Fix 2 for DS)
* The Windows 2003 CD SP1 needs to state " Microsoft Windows 2003 Standard Edition with Service Pack 1 " Volume License Product Key requeired"
* The Windows 2003 CD Microsoft Windows 2003 Standard Edition Service Pack 1 ( There is no word "with") This is the incorrect CD

Legacy ID

3352