How to download the Symantec VRTSspt Support Tools package

Article:TECH27451  |  Created: 2010-01-25  |  Updated: 2013-05-23  |  Article URL http://www.symantec.com/docs/TECH27451
Article Type
Technical Solution

Product(s)

Environment

Issue



How to download the Symantec VRTSspt Support Tools package


Solution



VRTSspt is a package of Symantec support tools for troubleshooting a system and collecting information on its configuration. 

Note that this package is optional: the tools are not required for operation of any Storage Foundation High Availability Solutions (SFHA) software.  In general, these tools only gather configuration information; however, they may be a performance impact on the system while doing so. They are designed to be used under the direction of a Symantec Technical Support Engineer only.  Any other use of these tools is at your own risk.

The Support tools are contained within the package VRTSspt and are included on the SFHA installation media. VRTSspt is installed by default if Recommended or All Packages selections are chosen when the Installer is used.

If you are only trying to obtain the Data Collector utility (formerly known as VRTSexplorer), please see the following technote:
http://www.symantec.com/docs/TECH203525

How to download VRTSspt

If VRTSspt is not installed, the latest package can be obtained by downloading from the ftp site using the links below:

AIX:                  ftp://symsupport:iS*pp8rT1@ftp.veritas.com/pub/support/VRTSspt.6.1.0b6.aix.tar.gz
HP-UX:            ftp://symsupport:iS*pp8rT1@ftp.veritas.com/pub/support/VRTSspt.6.1.0b6.hpux.tar.gz
Linux:               ftp://symsupport:iS*pp8rT1@ftp.veritas.com/pub/support/VRTSspt.6.1.0b6.linux.tar.gz
Solaris11:       ftp://symsupport:iS*pp8rT1@ftp.veritas.com/pub/support/VRTSspt.6.1.0b6.sol11_sparc.tar.gz
Solaris11x64: ftp://symsupport:iS*pp8rT1@ftp.veritas.com/pub/support/VRTSspt.6.1.0b6.sol11_x64.tar.gz
Solaris:            ftp://symsupport:iS*pp8rT1@ftp.veritas.com/pub/support/VRTSspt.6.1.0b6.sol_sparc.tar.gz
Solaris x64:     ftp://symsupport:iS*pp8rT1@ftp.veritas.com/pub/support/VRTSspt.6.1.0b6.sol_x64.tar.gz


Package Installation

Copy the downloaded file to a directory
cd to the directory then uncompress and extract the package tar archive for your OS

 

cd <dir>
gzip –d <filename>.tar.gz
tar xvf <filename>.tar

 

 

Use the OS native tools to install the package. The package will be installed in /opt/VRTSspt and will consume ~200MB space

AIX
cd to the directory containing the package

 

# cd <dir>/aix/pkgs

 

 Install the VRTSspt package

#installp -ac -d ./VRTSspt.bff VRTSspt

 

HPUX
cd to the directory containing the package


 # cd <dir>/hpux1131/pkgs

 

Install the VRTSspt package


#swinstall -s `pwd` VRTSspt

 

Linux
cd to the directory containing the package


# cd <dir>/linux/pkgs

 

Install the VRTSspt package


rpm -i ./VRTSspt-*.rpm


Solaris 11
cd to the directory containing the package


# cd <dir>/sol11_x64/pkgs
Or
#cd <dir/sol11_sparc/pkgs

 

If VRTSspt package is currently NOT installed on your system then perform an initial install.


# pkg install --accept -g ./VRTSspt.p5p VRTSspt

 

If there is a VRTSspt package already installed on your system then perform an upgrade/downgrade install.


# pkg update -g ./VRTSspt.p5p VRTSspt

 

To see package information, execute


# pkg info VRTSspt

 

Solaris 9 or 10
cd to the directory containing the package


# cd <dir>/sol_sparc/pkgs
Or
# cd <dir>/sol_x64/pkgs

 

Install the package


# pkgadd -d ./VRTSspt.pkg

 


Package Removal

AIX


# installp -u VRTSspt

 

HPUX


 # swremove VRTSspt

 

Linux


# rpm -e <package_name>

 

Solaris 11


 # pkg uninstall VRTSspt

 

Solaris 9 & 10


 # pkgrm VRTSspt

 

VRTSspt Package Contents

The tools included in this package include the following:

metasave
- gathers metadata from a Veritas File System

vxbench
- generates various I/Os for benchmarking file system performance

VRTSexplorer
- for Veritas Storage Foundation 6.0 and above, this program calls DataCollector for gathering configuration information about the system and any installed Veritas products

DataCollector
- gathers configuration information about the system(s) and any installed Veritas products

FirstLook
- collects time correlated performance information using standard tools

vvrmemstat
- gathers Veritas Volume Replicator memory usage statistics in old versions of VVR. Note vxmemstat (replacement utility) is shipped with recent versions of VVR

volsig
- determines the data consistency between the volumes on the primary and those on the secondary in a Veritas Volume Replicator configuration - for VxVM/VVR 3.5 and later, use "vradmin -verify synvol" instead.

Client.pl/Server.pl
- simulates traffic between the Primary and Secondary nodes in a Veritas Volume Replicator configuration

vvr_stats
- collects various VVR related performance statistics such as "vxrlink status" and "netstat".

kmsgdump
- collects kmsg from a live CVM system running old versions of CVM. Note kmsgdump is included in recent versions of CVM

gab_scat.sh
- collects performance/memory statistics and HAd stack trace from a crash dump after GAB panic because of client heartbeat failure.
- to be used with SCAT debugger on Solaris.

chr2num.c
- its a small utility to convert a ASCII character to its numeric value.
   its binary is used in gab_scat.sh.

cfstlist
- utility to provide clusterwide threadlist via ssh/rsh

fscompactilist
- VxFS 5.x ILIST Compaction tool

nettest
- Utility to test network characteristics, especially when using TCP/IP as transport protocol (round trip time/Throughput/Buffer characteristics)

 




Legacy ID



261451


Article URL http://www.symantec.com/docs/TECH27451


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