KNOWN ISSUE: Desktop theme is changed after PC Transplant Solution Package execution on the destination computer

Article:TECH27542  |  Created: 2007-03-19  |  Updated: 2008-01-07  |  Article URL http://www.symantec.com/docs/TECH27542
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Article Type
Technical Solution



Issue



During a PC Transplant Solution Capture from Windows* 2000 SP4 to Windows XP SP2, the desktop theme is changed after the PC Transplant Package execution process is done on the destination computer.

Steps to reproduce:

  1. After the PC Transplant migration process is done on the Wineows XP SP2 computer, log on with the created users that were captured on the Windows 2000 computer.
  2. Right click on the Desktop of the Windows XP SP2 computer and click Properties > Themes tab. You will see that theme will show as Modified Theme instead of Windows XP Theme.

The issue happens if I select any option to be capture under the Desktop tab during the package creation on the Windows 2000 SP4 computer.


Environment



PC Transplant Solution 6.5, 6.8

Windows 2000 SP4 source computer
Windows XP SP2 destination computer

Migrate any item under the Desktop tab.

Cause



Unknown.

Solution



At this point there is no solution for this issue on PC Transplant Solution 6.5 or 6.8.

Workaround: Use PC Transplant Solution 6.1.1044.0. This issue has not been seen with this version of PC Transplant Solution.


Supplemental Materials

SourceDEFECT
ValueLB 58053
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID



33629


Article URL http://www.symantec.com/docs/TECH27542


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