Unable to install Web applications on Windows Vista

Article:TECH27625  |  Created: 2007-03-20  |  Updated: 2007-11-29  |  Article URL http://www.symantec.com/docs/TECH27625
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Article Type
Technical Solution


Running an .msi that creates a web site or virtual directory results in a Fatal Error on Windows Vista*.

Steps to reproduce:

  1. Create a new .wsi.
  2. Add a file on the Files page.
  3. Create a new virtual directory on the Web Files page.
  4. Compile and run the .msi on a Windows Vista computer.


Wise Installation Studio 7.0
Wise Package Studio 7.0 SP1 and greater


The IIS 6 Metabase and IIS 6 configuration compatibility is not enabled.


This issue has been fixed in Wise Installation Studio/Express 7 SP1.  The fix for this issue will also be included with the next release of Wise Package Studio.

The APIs used for our implementation of creating Web sites and virtual directories require the IIS 6 Metabase and IIS 6 configuration compatibility enabled when installing on Windows Vista.

Perform the following steps to enable IIS 6 configuration compatibility:
  1. In Windows Vista, go to Control Panel > Programs and Features.
  2. Click Turn Windows features on or off.
  3. In the Windows Features dialog, drill-down to Internet Information Services > Web Management Tools > IIS 6 Management Compatibility. Enable the IIS Metabase and IIS 6 configuration compatibility option.

Supplemental Materials

ValueLB 57186
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID


Article URL http://www.symantec.com/docs/TECH27625

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