One or more ActiveX controls could not be displayed

Article:TECH28703  |  Created: 2007-04-12  |  Updated: 2007-04-13  |  Article URL http://www.symantec.com/docs/TECH28703
Article Type
Technical Solution


Issue



When attempting to launch the "Baseline Compliance Scan Wizard" using Internet Explorer 7*, an error message is displayed that reads:

One or more ActiveX controls could not be displayed because either:

    1. Your current security settings prohibit running ActiveX controls on this page.
    2. You have blocked a publisher of one of the controls.

As a result, the page may not display correctly.

Clicking OK immediately displays a second error that reads:

Terminating wizard. This wizard requires you to download the file.


Environment



Notification Server 6 SP3 R4 (KB27859)
Altiris Console 6.5.1144 (KB25949)
Application Management Solution 6.1.4088
Internet Explorer 7

Cause



Internet Explorer 7's Security Settings were configured to disable the automatic prompting for ActiveX controls.


Solution



  1. From Internet Explorer, click Tools > Internet Options > and select the Security tab.
  2. Click Trusted Sites > Sites and add the Notification Server to the list of Trusted Sites.
  3. Next, click Custom Level, from the Security Level settings for Trusted Sites.
  4. From the Security Settings Screen, scroll down to the section ActiveX controls and plug-ins.
  5. Look for Automatic prompting for ActiveX controls and choose Enable.
  6. Select OK to save the changes, select OK again to close out of the Internet Options page.
  7. Restart Internet Explorer and the wizard will load successfully.

Legacy ID



34286


Article URL http://www.symantec.com/docs/TECH28703


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