One or more ActiveX controls could not be displayed
| Article:TECH28703 | | | Created: 2007-04-12 | | | Updated: 2007-04-13 | | | Article URL http://www.symantec.com/docs/TECH28703 |
Problem
When attempting to launch the "Baseline Compliance Scan Wizard" using Internet Explorer 7*, an error message is displayed that reads:
One or more ActiveX controls could not be displayed because either:
-
Your current security settings prohibit running ActiveX controls on this page.
-
You have blocked a publisher of one of the controls.
As a result, the page may not display correctly.
Clicking OK immediately displays a second error that reads:
Terminating wizard. This wizard requires you to download the file.
Environment
Notification Server 6 SP3 R4 (KB27859)
Altiris Console 6.5.1144 (KB25949)
Application Management Solution 6.1.4088
Internet Explorer 7
Cause
Internet Explorer 7's Security Settings were configured to disable the automatic prompting for ActiveX controls.
Solution
- From Internet Explorer, click Tools > Internet Options > and select the Security tab.
- Click Trusted Sites > Sites and add the Notification Server to the list of Trusted Sites.
- Next, click Custom Level, from the Security Level settings for Trusted Sites.
- From the Security Settings Screen, scroll down to the section ActiveX controls and plug-ins.
- Look for Automatic prompting for ActiveX controls and choose Enable.
- Select OK to save the changes, select OK again to close out of the Internet Options page.
- Restart Internet Explorer and the wizard will load successfully.
Legacy ID
34286
Article URL http://www.symantec.com/docs/TECH28703
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Thank you.