"The current license is no longer valid..." error when launching Performance Monitor
| Article:TECH29121 | | | Created: 2007-04-24 | | | Updated: 2007-12-17 | | | Article URL http://www.symantec.com/docs/TECH29121 |
Problem
When launching Performance Monitor, you receive the following error which prevents the use of Performance Monitor:
"The current license is not longer valid. Please contact Altiris, Inc. to purchase additional licenses..."
Environment
- Monitor Solution 6.x
Cause
If any single Monitor Pack license is Expired or Exceeded, you will receive this error. This includes both standard licenses and trial licenses.
Solution
If you receive this error, you have 2 options:
1. Contact Altiris Licensing to purchase a new license for the expired or exceeded Monitor Pack License
or
2. Uninstall the Monitor Pack whose license is expired or exceeded from "Add or Remove Programs" on the Notification Server
Legacy ID
34523
Article URL http://www.symantec.com/docs/TECH29121
Terms of use for this information are found in Legal Notices
Thank you.