"The current license is no longer valid..." error when launching Performance Monitor

Article:TECH29121  |  Created: 2007-04-24  |  Updated: 2007-12-17  |  Article URL http://www.symantec.com/docs/TECH29121
Article Type
Technical Solution


When launching Performance Monitor, you receive the following error which prevents the use of Performance Monitor:

     "The current license is not longer valid. Please contact Altiris, Inc. to purchase additional licenses..."


  • Monitor Solution 6.x


If any single Monitor Pack license is Expired or Exceeded, you will receive this error. This includes both standard licenses and trial licenses.


If you receive this error, you have 2 options:

     1.  Contact Altiris Licensing to purchase a new license for the expired or exceeded Monitor Pack License


     2.  Uninstall the Monitor Pack whose license is expired or exceeded from "Add or Remove Programs" on the Notification Server

Legacy ID


Article URL http://www.symantec.com/docs/TECH29121

Terms of use for this information are found in Legal Notices