Hotfix 14: AeXVault.exe crashes during Storage Locations Synchronization Job

Article:TECH29572  |  Created: 2007-05-06  |  Updated: 2007-05-10  |  Article URL
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Technical Solution


AeXVault.exe crashes during Storage Locations Synchronization Job.

Faulting application AeXVault.exe, version 6.20.2332.0, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x00036d25.


Recovery Solution 6.2.2332


GPF related to the Storage Locations Synchronization Job.


Note: This is a cumulative hotfix which includes Hotfix 4.

This hotfix is in the form of DSRawdata.dll (attached to the right as, which needs to be applied to the Recovery Solution Server:

  1. Stop the Recovery Solution Server Service.
  2. Browse to %Program Files%\Altiris\Recovery Solution\Server folder.
  3. Replace the old DSRawdata.dll with the new DSRawdata.dll.
  4. Restart the Recovery Solution Server Service.

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