Hotfix 15: LR partition creation hangs for HP DC7700P

Article:TECH29575  |  Created: 2007-05-06  |  Updated: 2007-05-10  |  Article URL http://www.symantec.com/docs/TECH29575
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Article Type
Technical Solution

Issue



Local Recovery partition creation hangs for HP DC7700P.

Environment



Local Recovery 6.2.2332
HP DC7700P*

Cause



IWbemServices proxy interface which does not have at least "impersonate" level, which it should have.

Solution



The hotfix is in the form of rnsmshl.dll and NoACPIConfig.ini which needs to be applied to the Local Recovery Agent installation package, that is, Data1.cab.

The rnsmshl.dll and NoACPIConfig.ini files are attached to the righat as Client.zip.

The Data1.cab can be modified and updated using ASPack.exe utility. More about ASPack.exe is available in article 24583.

Rerun the Local Recovery Agent installation with the updated Data1.cab.


Attachments

Client.zip (696 kBytes)

Legacy ID



34759


Article URL http://www.symantec.com/docs/TECH29575


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