Hotfix 20: Environment variables are not allowed for partial snapshot

Article:TECH29582  |  Created: 2007-05-06  |  Updated: 2007-05-10  |  Article URL http://www.symantec.com/docs/TECH29582
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Article Type
Technical Solution

Issue



Environment variables in excludes exceptions are not allowed for partial snapshot.

Environment



Recovery Solution 6.2.2332

Cause



Percent (%) symbols are improperly handled in the Recovery Solution Agent policy. The Altiris console counts percent (%)symbols as invalid path characters.

Solution



Note: This hotfix is a cumulative hotfix for Recovery Solution 6.2.2332. This hotfix includes Hotfix 7Hotfix 8, and Hotfix 11.

The resolution is in the form of Altiris.RecoverySolution.dll and VolAgent.dll. They are attached to the right as Altiris.RecoverySolution.zip and VolAgent.zip.

Altiris.RecoverySolution.dll needs to be replaced on the Notification Server and VolAgent.dll needs to be replaced on the client machine.

Altiris.RecoverySolution.dll

  1. The assembly file Altiris.RecoverySolution.dll needs to be updated in the GAC at C:\Windows\Assembly\GAC\Altiris.RecoverySolution folder. In the Windows Explorer:
    1. Open C:\Windows\Assembly folder; the view will change to GAC assemblies view.
    2. Locate Altiris.RecoverySolution there.
    3. Stop the Altiris Service and IISAdmin service.
    4. Delete the Altiris.RecoverySolution assembly and then drag and drop the new Altiris.RecoverySolution.dll into the GAC.

      Note: Usually FAR Manager is used to replace libraries in the GAC, as it shows the GAC folder in normal format. That is, the C:\Windows\Assembly\GAC\Altiris.RecoverySolution folder can be opened, and assembly files can be replaced, just like an ordinary file.
  2. The assembly file Altiris.RecoverySolution.UI.dll needs to be updated in the %Program Files%\Altiris\Recovery Solution\Console\Bin folder.
  3. ExecutingPolicyPage.aspx needs to be updated in the %Program Files%\Altiris\Recovery Solution\Console\Bin folder.

VolAgent.dll

  1. Stop the Recovery Solution Agent service on the client computer.
  2. Browse to %Program Files%\Altiris\eXpress\Client Recovery Agent.
  3. Replace the old VolAgent.dll with the new VolAgent.dll.
  4. Restart the Recovery Solution Agent service on the client computer.

Data1.cab

The VolAgent.dll needs to be updated to the Data1.cab. The Data1.cab needs to be updated so that new Recovery Agent installations will have the hotfix. It can be modified using ASPack.exe utility. More about ASPack.exe is available in article 24583.


Attachments

Altiris.RecoverySolution.zip (203 kBytes)
VolAgent.zip (340 kBytes)


Legacy ID



34763


Article URL http://www.symantec.com/docs/TECH29582


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