Hotfix 23: Data File Synchronization job completes with errors

Article:TECH30004  |  Created: 2007-05-18  |  Updated: 2007-05-18  |  Article URL http://www.symantec.com/docs/TECH30004
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Article Type
Technical Solution

Issue



The Data File Synchronization job completes with errors.

Environment



Recovery Solution 6.2.2332

Cause



Issue with Compression and Decompression of BLOB during synchronization process.

Solution



Note: This hotfix is a cumulative hotfix for Recovery Solution 6.2.2332. This hotfix includes Hotfix 14.

This hotfix is in the form of DSRawData.dll which needs to be applied to the Recovery Solution Server. DSRawData.dll is uploaded to dsrawdata.zip in attachments:

  1. Stop the Recovery Solution Server service.
  2. Browse to %Program Files%\Altiris\Recovery Solution\Server folder.
  3. Replace the old DSRawdata.dll with the new one uploaded to dsrawdata.zip in attachments.
  4. Restart the Recovery Solution Server service.

Attachments

dsrawdata.zip (487 kBytes)

Legacy ID



35008


Article URL http://www.symantec.com/docs/TECH30004


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