Hotfix 24: After upgrading to 6.2.2332, the status of the storage is "inaccessible"

Article:TECH30012  |  Created: 2007-05-18  |  Updated: 2007-05-21  |  Article URL
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Article Type
Technical Solution


After upgrade to 6.2.2332, the status of the storage is "inaccessible."


Recovery Solution 6.2.2332


Recovery Solution's Storage location folder access function issue on EMC CLARiiON SAN Storage.


Note: This hotfix is a cumulative hotfix for Recovery Solution 6.2.2332. This hotfix includes Hotfix 14 and Hotfix 23.

This hotfix is in the form of DSRawData.dll, which needs to be applied to the Recovery Solution Server. DSRawData.dll is uploaded to in attachments:

  1. Stop the Recovery Solution Server service.
  2. Browse to the %Program Files%\Altiris\Recovery Solution\Server folder.
  3. Replace the old DSRawdata.dll with the new one uploaded to in attachments.
  4. Restart the Recovery Solution Server service.

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