After applying Microsoft updates, jobs that were running successfully now report "A required privilege is not held by the client."

Article:TECH30649  |  Created: 2005-01-20  |  Updated: 2005-01-20  |  Article URL http://www.symantec.com/docs/TECH30649
Article Type
Technical Solution

Environment

Problem



After applying Microsoft updates, jobs that were running successfully now report "A required privilege is not held by the client."

Error



A required privilege is not held by client

Solution



Resolve the issue by resetting the Backup Exec Service Account (BESA) in VERITAS Backup Exec (tm) for Windows Servers.

To reset the BESA do the following:
1. From the Tools menu, click Backup Exec Services (Figure 1)

Figure 1
 

2. Click Services credentials (Figure 2)

Figure 2
 

3. Select the Change service account information check box, re-enter the BESA Domain and Password and then click OK (Figure 3)

Figure 3
 

4. All Backup Exec Services information will be changed. Click OK (Figure 4).

Figure 4
 

5. After applying the new settings, a message to restart Backup Exec Services will appear. Click OK (Figure 5).

Figure 5
 

If the attempt failed, verify the BESA user name, domain name, and password information entered in the Service Account Information window.
Note: All Backup Exec services should be stopped and restarted before proceeding with future Backup Exec jobs. This can be accomplished by clicking Stop all services and Start all services (Figure 2).




Legacy ID



265944


Article URL http://www.symantec.com/docs/TECH30649


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