Installing and uninstalling the 64-bit Remote Agent and Advanced Open File Option using a command script

Article:TECH31540  |  Created: 2009-01-27  |  Updated: 2014-01-08  |  Article URL http://www.symantec.com/docs/TECH31540
Article Type
Technical Solution

Product(s)

Issue



Installing and uninstalling the 64-bit Remote Agent and Advanced Open File Option using a command script.


Solution



The 64-bit Remote Agent and the Advanced Open File Option (AOFO) can be installed and uninstalled using command script files. The command script files are included in the 64-bit Remote Agent download. Two command script files are available to install the 64-bit Remote Agent and Advanced Open File Option: setupaa64 and setupaofo64. One command script file is available to uninstall both the 64-bit Remote Agent and the Advanced Open File Option: Uninstallaaofo64. The uninstall command script removes both options together. You cannot remove the options separately using the command script.


To install the 64-bit Remote Agent and Advanced Open File Option using a command script:


1. Map a drive letter to the Backup Exec (tm) for Windows Servers media server using the following path:
   
 
Backup Exec Version Operating System Path
9.x and 10.x x64-bit \Program Files\Veritas\Backup Exec\NT\Agents\RANT64
11d and above x64-bit \Program Files\Symantec\Backup Exec\Agents\RAWSX64
11d Itanium-based \Program Files\Symantec\Backup Exec\Agents\RAWSIA64


 
Scripts do not support Universal Naming Convention (UNC) paths.
 

2. To install the 64-bit Remote Agent, double-click setupaa64. To install the 64-bit Advanced Open File Option, double-click setupaofo64 (see Figure 1).

Figure 1
 

3. A command prompt will appear between a few seconds and a couple minutes (Figure 2).

Figure 2
 

The command script installs the option automatically on the remote server in the following directory:

 
Backup Exec Version Operating System Path
9.x and 10.x x64-bit \Program Files\Veritas\Backup Exec\RANT
11d and above x64-bit \Program Files\Symantec\Backup Exec\Agents\RAWSX64
11d Itanium-based \Program Files\Symantec\Backup Exec\Agents\RAWSIA64




Verify that the Remote Agent for Windows Servers service is listed and running (Figure 3).

Figure 3
 

If you installed the Advanced Open File Option, you must reboot the remote server. The installation log in \Windows\RAWS64.log contains a reminder to reboot. Backup Exec 11d and above creates an installation log in C:\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\Logs\bkupinst.htm (for Windows 2003 and below) and C:\Users\All Users\Symantec\Backup Exec\Logs\bkupinst.htm (for Windows 2008/Vista).

To uninstall the 64-bit Remote Agent and Advanced Open File Option using a command script:

1. Map a drive letter to the Backup Exec for Windows Servers media server using the following path: 
 

Backup Exec Version Operating System Path
9.x and 10.x x64-bit \Program Files\Veritas\Backup Exec\NT\Agents\RANT64
11d and above x64-bit \Program Files\Symantec\Backup Exec\Agents\RAWSX64
11d Itanium-based \Program Files\Symantec\Backup Exec\Agents\RAWSIA64


2. Double-click Uninstallaaofo64. Both, the 64-bit Remote Agent and the 64-bit Advanced Open File Option are removed from the computer.

3. Reboot the remote server

 




Legacy ID



267325


Article URL http://www.symantec.com/docs/TECH31540


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