The New button to create custom metrics is disabled

Article:TECH32915  |  Created: 2007-08-03  |  Updated: 2008-02-05  |  Article URL
Article Type
Technical Solution


When accessing Altiris Console > Tasks > Monitoring > Monitor Solution > Manage Metrics to create a new metric, the button for creating a new metric is disabled.


Monitor Solution 6.0

Any of the following Monitor Packs installed are the following:

  • Monitor Solution for Altiris Infrastructure
  • Monitor Solution for Dell Servers
  • Monitor Solution for Microsoft Exchange Server
  • Monitor Solution for Microsoft SQL Server

But Monitor Solution for Servers is not installed.


The feature for creating new metrics is only enabled if "Altiris Monitor Solution for Servers" is installed and properly licensed.


You must install and license "Monitor Solution for Servers" in order to create custom metrics.

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