How to recreate the configuration (.cfg) files for a Backup-to-Disk folder in Backup Exec for Windows Servers in the event of corruption.

Article:TECH33414  |  Created: 2009-01-13  |  Updated: 2014-04-25  |  Article URL http://www.symantec.com/docs/TECH33414
Article Type
Technical Solution

Product(s)


Issue



 How to recreate the configuration files for a Backup-to-Disk folder in Backup Exec for Windows Servers in the event of corruption.

 


Solution



 
Backup Exec for Windows includes a feature called Backup-to-Disk, which allows you to back up data to a folder on a hard disk instead of to a tape device. A backup folder  is a  virtual device that Backup Exec treats as any real tape device.

In Windows Explorer, the backup folders display in the path you specified when you added the folders, and the backup files display with a .bkf file extension. Each backup folder contains two configuration files ( a changer.cfg file and a folder.cfg file)  which store information about the backup files.

Note: Under normal circumstances,  it is not recommended to delete or edit the configuration files created within the Backup-to-Disk folder. Refer to the Backup Exec Administrator Guide for further details.

The backups targeted to a Backup-to-Disk folder can go to the queued or scheduled state if the configuration files in the Backup-to-Disk folder get corrupted. The Backup-to-Disk folder will be shown as offline.

To resolve this problem,  the corrupt configuration files have to be removed and new files need to be created in their place by following the steps below.

1. Open Windows Explorer and browse to the location of the Backup-to-Disk folder and rename the existing changer.cfg and folder.cfg files

2. Try to run any operation on the Backup-to-Disk folder, like an inventory or a backup job. The job will fail with an error message stating that the Backup-to-Disk device is offline, but will create new configuration files for the Backup-to-Disk folder.

3. Restart the Backup Exec Services

The backup to disk is now online and can be used for backup jobs.
 



Legacy ID



269716


Article URL http://www.symantec.com/docs/TECH33414


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