Logon account "System Logon Account" failed to access "\\Exchange\Microsoft Exchange Mailboxes." Access is denied.

Article: TECH33575  |  Created: 2007-01-15  |  Updated: 2007-01-15  |  Article URL http://www.symantec.com/docs/TECH33575
Article Type
Technical Solution

Product(s)

Environment

Problem


Logon account "System Logon Account" failed to access "\\Exchange\Microsoft Exchange Mailboxes." Access is denied.

Solution


This error can occur if the Backup Exec Service Account (BESA) has not been assigned the "Exchange FULL ADMIN" rights. To assign this right, follow the steps given below:

Note: To fully administer an Exchange server, the delegated user or group must also be a member of the local machine administrator group.

Follow the steps below:

1. Open Exchange System Manager

2. Right-click on the First Organization (Exchange) root and select Delegate control as shown in the figure below:

 

3. In the Delegate control screen, click Browse

 

4. Under Select users, computers or groups, click Advanced and click Find now so that you can select the appropriate user (i.e. BESA)

 

5. Select Backup Exec Service Account (BESA) and assign it "EXCHANGE FULL ADMIN" role.

6. Click OK and finish the wizard


You have successfully delegated the Exchange full admin rights to BESA.


Supplemental Materials

SourceError Code
Value0xa000848c
DescriptionUnable to attach to \\EXCHANGE\Microsoft Exchange Mailboxes - Final error: 0xa000848c - Unable to attach to one of the drives


Legacy ID


269946


Article URL http://www.symantec.com/docs/TECH33575


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