KNOWN ISSUE: Carbon Copy session where user1 has been terminated

Article:TECH33759  |  Created: 2007-08-22  |  Updated: 2010-11-26  |  Article URL
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Technical Solution


Carbon Copy session with user1 has been terminated.


Carbon Copy Solution 6.1.2003, 6.2.1144


In the previous version of the Carbon Copy, the user1 pop-up message was shown in case of a port scan or telnet hitting port 1680. This message was shown as the port scan nor telnet provide Carbon Copy login credentials to identify a user. In the new 6.2 version, the user identification thread was moved after the authentication. The User1 means that no login credentials were provided to identify a user.


Make sure that you have enabled the "No Reboot - Carbon Copy Agent Upgrade" policy from the Configuration tab and the policy is targeting the "Altiris Agents Requiring Carbon Copy Upgrade".

Supplemental Materials

ValueNOR 14955

Logged in alt255 (Altiris - Norwood) database

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