Java GUI fails to connect with status 505, a telnet to port 13722 fails with "Request daemon can't accept sessions."
| Article:TECH33805 | | | Created: 2004-01-12 | | | Updated: 2005-01-10 | | | Article URL http://www.symantec.com/docs/TECH33805 |
Problem
Java GUI fails to connect with status 505, a telnet to port 13722 fails with "Request daemon can't accept sessions."
Error
Request daemon can't accept sessions
Solution
The error message "Request
daemon can't accept sessions" occurs when another instance of
bpjava-msvc tries to run when bpjava-msvc is already registered
with inetd. This can be caused when a manual attempt is made to start
bpjava-msvc or if the /etc/inetd.conf has a typo in the entry for
bpjava-msvc.
The Java GUI will fail with the following error:
Unable to login, status: 505
Can not connect to the NB-Java authentication service on
master on the configured port - 13722
Exception: java.lang.NumberFormatException: another
Exception message: another
If this error occurs, then try to telnet to port 13722 on the system. If it fails with the following error, then there is most likely a typo in the /etc/inetd.conf file.
# telnet master 13722
Trying...
Connected to master.
Escape character is '^]'.
request daemon can't accept sessions
another instance may already be running.
Address already in use
Connection closed by foreign host.
Then check the /etc/inetd.conf file for errors. A typo with the -transient option can trigger this error.
An incorrect entry that would trigger this error would be:
bpjava-msvc stream tcp nowait root /usr/openv/netbackup/bin/bpjava-msvc bpjava-msvc -transient
To correct this problem do the following:
1. Edit the /etc/inetd.conf file and make sure the bpjava-msvc line is setup as follows:
bpjava-msvc stream tcp nowait root /usr/openv/netbackup/bin/bpjava-msvc bpjava-msvc -transient
Note: This should all be on one line. The -transient should be one word with no spaces.
2. Save the file
3. Then send a SIGHUP to inetd
# ps -ef |grep inetd
This will show the <PID> for inetd. Use this in the next command:
# kill -HUP <PID>
This will cause inetd to re-read its configuration file.
4. Then try to log in via the GUI
The Java GUI will fail with the following error:
Unable to login, status: 505
Can not connect to the NB-Java authentication service on
master on the configured port - 13722
Exception: java.lang.NumberFormatException: another
Exception message: another
If this error occurs, then try to telnet to port 13722 on the system. If it fails with the following error, then there is most likely a typo in the /etc/inetd.conf file.
# telnet master 13722
Trying...
Connected to master.
Escape character is '^]'.
request daemon can't accept sessions
another instance may already be running.
Address already in use
Connection closed by foreign host.
Then check the /etc/inetd.conf file for errors. A typo with the -transient option can trigger this error.
An incorrect entry that would trigger this error would be:
bpjava-msvc stream tcp nowait root /usr/openv/netbackup/bin/bpjava-msvc bpjava-msvc -transient
To correct this problem do the following:
1. Edit the /etc/inetd.conf file and make sure the bpjava-msvc line is setup as follows:
bpjava-msvc stream tcp nowait root /usr/openv/netbackup/bin/bpjava-msvc bpjava-msvc -transient
Note: This should all be on one line. The -transient should be one word with no spaces.
2. Save the file
3. Then send a SIGHUP to inetd
# ps -ef |grep inetd
This will show the <PID> for inetd. Use this in the next command:
# kill -HUP <PID>
This will cause inetd to re-read its configuration file.
4. Then try to log in via the GUI
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Legacy ID
270238
Article URL http://www.symantec.com/docs/TECH33805
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