Patch throws error 2318

Article:TECH33888  |  Created: 2007-08-27  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH33888
Article Type
Technical Solution


Issue



When running a patch, error 2318 is thrown:

MSI (s) (5C:3C) [13:59:33:285]: Re-applying security from existing file.
MSI (s) (5C:3C) [13:59:33:300]: Verifying accessibility of file: PT11A7.tmp
MSI (s) (5C:3C) [13:59:33:316]: SOFTWARE RESTRICTION POLICY: Verifying object --> 'C:\Wise-Windows Installer Projects\FOCUS 3.1.0\FOCUS 3.1.0.MSI' against software restriction policy
MSI (s) (5C:3C) [13:59:33:316]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (5C:3C) [13:59:33:316]: SOFTWARE RESTRICTION POLICY: C:\Wise-Windows Installer Projects\FOCUS 3.1.0\FOCUS 3.1.0.MSI is not digitally signed
MSI (s) (5C:3C) [13:59:33:316]: SOFTWARE RESTRICTION POLICY: C:\Wise-Windows Installer Projects\FOCUS 3.1.0\FOCUS 3.1.0.MSI is permitted to run at the 'unrestricted' authorization level.
MSI (s) (5C:3C) [13:59:33:363]: Note: 1: 2318 2: C:\Config.Msi\PT11A7.tmp
MSI (s) (5C:3C) [13:59:33:363]: Note: 1: 1334 2: HGalF.pnl 3: Cabs.w1.cab
Info 1334. The file 'HGalF.pnl' cannot be installed because the file cannot be found in cabinet file 'Cabs.w1.cab'. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

Environment



Wise Package Studio 7
Wise Installation Studio 7

Cause



File could be in use or have been changed by a custom action during the installation, so it is no longer recognized.

Solution



Use whole file when creating the patch.  The option to use the entire file is in the Advanced button aon the Comile Patch dialog.  Select Do not create file patches; use entire file in patch package in the Advanced Patch Settings dialog.


Legacy ID



37679


Article URL http://www.symantec.com/docs/TECH33888


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