KNOWN ISSUE: Task Server Software Delivery Task does not run, prevents all subsequent tasks from running
| Article:TECH34044 | | | Created: 2007-08-29 | | | Updated: 2009-10-14 | | | Article URL http://www.symantec.com/docs/TECH34044 |
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Problem
A Software Delivery for Task Server task or job fails if the Package is updated after an initial run. All subsequent tasks fail in Task Server, including non-Software Delivery items.
Environment
Notification Server 6.0
Task Server
Software Delivery for Task Server
Cause
The Software Delivery Agent for Task Server initiates a download for the changes, but does not attempt to download the package again, leaving the agent in download in progress state.
Solution
As the work-around allows full functionality, this issue is not currently scheduled to be fixed. To avoid the issue, follow these steps whenever you need to update the package/program/or task:
- Add, remove, or change files as necessary in the directory that makes up the Package to be used.
- In the Altiris Console the numeral in the Version field under the Package tab. The default starts at 1.0, and simply change the version by increasing the number.
- Click Apply and, when completed, click Update Distribution Points.
- Browse to the Task or Job in question in the Altiris Console (Task Server).
- Click the Edit button.
- Click Apply.
The Software Delivery Task should function properly now.
| Source | DEFECT |
| Value | LB 52711 |
| Description | Logged in Littlebuggy (Altiris - Lindon, Plymouth) database |
Legacy ID
37764
Article URL http://www.symantec.com/docs/TECH34044
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