Runtime error 32: "Application defined or object defined error" occurs during the Discover "after snapshot" on an upgraded install of WinINSTALL.

Article:TECH3553  |  Created: 1999-01-22  |  Updated: 2004-01-21  |  Article URL http://www.symantec.com/docs/TECH3553
Article Type
Technical Solution

Environment

Issue



Runtime error 32: "Application defined or object defined error" occurs during the Discover "after snapshot" on an upgraded install of WinINSTALL.

Error



Runtime error 32: "Application defined or object defined error."

Solution



The Runtime error 32 is typically caused by running Discover (build 18 or newer) in a WinINSTALL directory containing older .XCP files (from build 17 or older). If the FILES.XCP file exists during the before snapshot, it will not be recreated. If it does not exist, it will be created during the before snapshot, and will include a new directory exclusion of C:\WINNT\SYSTEM32\CONFIG\. Any file in the CONFIG\ directory will cause this problem, although the SAM and SECURITY files are the most likely cause.

There are two ways to resolve this problem:

1. Delete *.XCP from the WinINSTALL server directory. Discover will create new .XCP files during the next "before snapshot".

2. Add C:\WINNT\SYSTEM32\CONFIG\ to CFILES.XCP in the \DISCOVER.WRK directory on the Discover workstation and the "after snapshot" will complete without error. Note this is only a temporary workaround to allow the current Discovery to be completed. Deleting the XCP files as described above will still be necessary for a permanent fix.


Legacy ID



188069


Article URL http://www.symantec.com/docs/TECH3553


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